GDL 88 Privacy Policy – Our Commitment to Protecting Malaysian Players' Personal Data

This Privacy Policy explains how gdl 88 ("we", "our platform") collects, uses, discloses and protects your personal information when you access or use the gdl 88 platform through our website or any other digital channels we provide.

This policy applies to all registered players at gdl 88, including those using our Sports Betting, e-sports, Live Casino, slots, and any other gaming categories available on the platform. It also applies to anyone who visits the gdl 88 website, even without registering an account.

By registering an account or continuing to use the gdl 88 platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, you are encouraged to discontinue use of our platform and contact gdl 88 customer support for further clarification.

Gdl 88 collects various types of personal data depending on how you interact with our platform. Below is a detailed summary of the data we may collect:

We do not collect sensitive data categories such as biometric data, health records, religious beliefs, or political views unless specifically required by law.

Gdl 88 collects your personal data through several different channels:

Directly from You:

• Account registration form — name, phone number, email address, date of birth.
• KYC verification process — identity documents, proof of address.
• Deposit and withdrawal transactions via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX, Maybank2u or CIMB Clicks.
• Communications with the gdl 88 customer support team via live chat or email.
• Feedback, surveys or forms you voluntarily complete.

Automatically During Platform Use:

• Technical log data — IP address, login and logout timestamps, in-platform activity.
• Cookies and similar tracking technologies to ensure the platform functions correctly.
• Platform performance data — load times, errors encountered, and responsiveness, to help us identify and resolve technical issues.

From Authorised Third Parties:

• Payment service providers to verify and process your transactions.
• Identity verification agents for KYC and fraud prevention purposes.
• Regulatory bodies where required in the context of an investigation or legal compliance.

Gdl 88 uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways you would not expect or have not consented to. The following are the primary purposes for which your data is used:

• Account Management: Creating and maintaining your gdl 88 account, processing your registration and verifying your identity.
• Transaction Processing: Processing deposits via your chosen Malaysian payment method and processing withdrawal of winnings to your account.
• Platform Security: Detecting and preventing fraud, illegal activity, multiple account ownership and other security threats to the platform and its players.
• Legal Compliance: Fulfilling KYC obligations, anti-money laundering (AML) requirements and directives from regulatory bodies or legal authorities.
• Customer Support: Processing and responding to enquiries, complaints, and support requests submitted to the gdl 88 support team.
• Service Improvement: Analysing usage patterns to improve the interface, performance and features of the gdl 88 platform, delivering a better experience for all Malaysian players.
• Responsible Gaming: Monitoring gameplay patterns to identify players who may need responsible gaming support, and to enforce limits you have set for yourself.
• Marketing Communications (with consent): Sending information about gdl 88 promotions, bonuses and new offers — only to players who have given their consent to receive such communications.

Gdl 88 takes the trust you place in us seriously. We does not sell your personal data to any third party for marketing or other commercial purposes. Your data is only shared under the following limited circumstances:

• Payment Service Providers: Required transaction information is shared with payment providers — including DuitNow, Touch 'n Go eWallet, GrabPay, and FPX — to securely process your deposits and withdrawals.
• Identity Verification Agents: KYC data is shared with accredited third-party verification agents to confirm your identity in accordance with regulatory requirements.
• Technical Service Providers: Certain technical data is shared with infrastructure providers that help us operate and maintain the gdl 88 platform — all subject to strict confidentiality agreements.
• Legal Authority: gdl 88 will disclose the required data to regulatory authorities, law enforcement or courts when mandated by Malaysian law or a court order.
• Business Transfer: In the event of a merger, acquisition, or sale of gdl 88 assets, user data may be transferred to the new entity — however, this Privacy Policy will continue to apply and players will be informed in advance.

All third parties working with gdl 88 are required to meet data protection standards equal to or higher than our own. They are not permitted to use your data for any purpose beyond what has been specified.

Gdl 88 uses cookies and similar tracking technologies to keep the platform running properly and to deliver a better experience for players. Below are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication, session security, and transaction processing. These cookies cannot be disabled as they are fundamental to the platform's operation.
• Performance Cookies: Collecting information on how visitors use the gdl 88 platform — which pages are visited most, time spent on each page, and any errors encountered. This data helps us improve the overall user experience.
• Functional Cookies: Remembering your preferences such as display language and account settings, so you do not need to reconfigure them each time you log in.
• Analytical Cookies: Helps us understand aggregated, anonymised usage patterns to make better-informed platform improvement decisions.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the gdl 88 platform and limit access to some key features.

Protecting your personal data is a responsibility gdl 88 takes very seriously. We implement multiple layers of security to keep your data safe from unauthorised access, use, or disclosure.

Technical Security Measures:

• 256-bit SSL encryption for all communications between your device and the gdl 88 servers.
• Passwords are stored as hashes using strong cryptographic algorithms — gdl 88 never stores your password in plain text.
• Two-factor authentication (2FA) is available and strongly encouraged for all gdl 88 accounts.
• Round-the-clock security monitoring to detect and respond to threats in real time.
• Regular security testing by independent third parties to identify and resolve any vulnerabilities.

Operational Security Measures:

• Access to user data within gdl 88 is restricted to staff who require it to perform their role — operating on a strict need-to-know basis.
• All staff who handle user data undergo regular data protection training.
• Established incident response procedures to address any data breaches swiftly and effectively.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and gdl 88's own policies, you have several important rights regarding your personal data. We are committed to making it easy for you to exercise these rights:

To exercise any of the rights above, contact the gdl 88 customer support team via live chat or email at support@gdl88.click. Please include proof of identity and full details of your request.

Gdl 88 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. Below are the general guidelines for data retention periods:

• Active Account Data: Retained for as long as your gdl 88 account remains active, plus any legally required period following account closure.
• Financial & Transaction Records: Retained for a minimum of 7 years from the transaction date, in accordance with Malaysia's financial and AML legal requirements.
• KYC Documents: Retained for 5 years after account closure, or longer if required by regulatory obligations.
• Support Communication Log: Retained for 2 years from the date of the last interaction for service quality and dispute resolution purposes.
• Cookie & Session Data: Session cookies are deleted when you close your browser. Persistent cookies expire according to the stated settings.

When data is no longer needed and there is no legal obligation to retain it, gdl 88 will securely delete or anonymise it in accordance with approved procedures.

The gdl 88 platform is strictly limited to individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

If gdl 88 determines that personal data belonging to a minor (under 18 years of age) has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question.

If you believe that someone under the age of 18 has registered or is using the gdl 88 platform, please notify us immediately at support@gdl88.click so we can take the appropriate action.

Gdl 88 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. We encourage you to review this page periodically to stay informed of any updates.

When we make significant changes to this policy, we will:

• Updating the "Last Updated" date at the top of this page.
• Notifying registered players via email or in-platform notification at least 7 days before changes take effect.
• In the case of significant changes, we may request your fresh consent before the changes take effect on your account.

Your continued use of the gdl 88 platform after the effective date of any policy changes will be deemed as your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how gdl 88 handles your personal data, our team is here to help:

• Live Chat: The fastest way to get help — available 24/7 within the gdl 88 platform. Our agents are fluent in Bahasa Melayu.
• Email: support@gdl88.click — for written requests requiring documentation or detailed information, such as data access or data deletion requests.

For data protection rights requests (access, correction, deletion), please include in your email: your full name, gdl 88 account username, type of request, and a copy of your ID for identity verification. Requests will be processed within 14 business days of receipt.